Xbajee FAQ —
Quick Answers, No Waiting

No — each player is allowed one xbajee account only. Duplicate accounts are detected automatically and may result in both accounts being suspended and any winnings being voided. If you've forgotten your login details, use the password reset option on the login page rather than creating a new account.

Go to the xbajee login page and tap "Forgot Password." Enter your registered mobile number and you'll receive a reset code via SMS. Enter the code, set a new password, and you're back in. If you don't receive the SMS within 2 minutes, check that you're entering the correct number and try again. Still stuck? Contact support via live chat in the xbajee app.

Personal detail changes — especially phone number updates — require identity verification to protect your account. Contact xbajee support via live chat or email [email protected] with your request. An agent will guide you through the verification steps. Changes are usually processed within 24 hours.

You must be 18 years or older to register and play on xbajee. Age verification is part of the registration process. Accounts found to belong to players under 18 are immediately suspended and any funds are returned. Xbajee takes its 18+ policy seriously — it's non-negotiable.

If you want to close your account permanently, contact support via email at [email protected]. Before closing, make sure you've withdrawn any remaining balance. If you're closing your account for responsible gaming reasons, consider using the self-exclusion tool first — it gives you a temporary break without permanently losing your account. See the Responsible Gaming page for details.

Xbajee accepts deposits and withdrawals via bKash, Nagad, and Rocket — the three most widely used mobile banking services in Bangladesh. All three are instant for deposits. There are no bank transfer or card payment options currently, but the mobile banking options cover the vast majority of players in Bangladesh without any issues.

The minimum deposit on xbajee is ৳100. This is intentionally kept low so that players can start with a small amount and get comfortable with the platform before committing more. There's no maximum deposit limit for standard accounts, though very large deposits may require additional verification.

Most xbajee withdrawals are processed within 5–15 minutes. In rare cases — usually during high-traffic periods or if a manual review is triggered — it can take up to 2 hours. Withdrawals are never held overnight without reason. If your withdrawal has been pending for more than 2 hours, contact support immediately via live chat in the xbajee app.

The minimum withdrawal on xbajee is ৳200. There are no withdrawal fees charged by xbajee — the full amount you request is sent to your bKash, Nagad, or Rocket account. Note that your mobile banking provider may have their own receiving limits, so check those if you're withdrawing a large amount.

First, wait 5 minutes — most deposits are instant but occasionally there's a short delay. If your balance still hasn't updated after 5 minutes, take a screenshot of your bKash/Nagad/Rocket transaction confirmation (showing the transaction ID and amount) and send it to [email protected] or share it via live chat. Our team will manually credit your account after verifying the transaction — this usually takes under 30 minutes.

Xbajee does not charge any fees on deposits or withdrawals. What you deposit is what lands in your account, and what you withdraw is what arrives in your mobile wallet. The only potential fees are those charged by your mobile banking provider (bKash, Nagad, or Rocket) for outgoing transfers — these are set by the provider, not by xbajee.

Xbajee currently offers seven games: Racing, Midas Fortune, Tower, Table, Pappu, Dino Hunter, and Bonus game events. Each game has a different format — from crash-style mechanics to skill-based shooting and slot-style play. Visit the Game page for a full overview of all available xbajee games.

Yes — all xbajee games use a certified random number generator (RNG) that determines outcomes before each round begins. The results cannot be altered by xbajee or by any player after a round starts. Your full game history is available in your account so you can review every result. Xbajee is committed to provably fair gaming across all titles.

The minimum bet on most xbajee games starts from ৳10. This makes it easy to explore different games without spending much. Maximum bet limits vary by game — check the in-game settings for the specific limits on each xbajee game you're playing.

Currently, all xbajee games are played with real money — there is no demo or free-play mode. However, the minimum bet is kept very low (from ৳10) so you can explore any game with minimal risk. If you're new, start with small bets on Racing or Midas Fortune to get a feel for how xbajee games work before increasing your stakes.

If a game disconnects or crashes during an active round, xbajee's system records the state of the round at the point of disconnection. When you reconnect, the round result is applied based on the recorded state — your bet is never lost due to a technical issue on our end. If you believe a result was applied incorrectly, contact support with the round ID from your game history and we'll investigate immediately.

Your full game history is available in your xbajee account under the "History" or "Transactions" section. You can filter by game, date range, and result type. Each entry shows the game name, bet amount, outcome, and payout. This is useful for tracking your play patterns and reviewing any disputed rounds.

New xbajee players receive a welcome bonus on their first deposit. The exact bonus amount and terms are updated regularly — visit the Bonus page to see the current offer. To claim it, simply register, make your first deposit, and the bonus is applied automatically. No promo code is needed.

Each xbajee bonus has its own wagering requirement, which is clearly stated on the Bonus page next to each offer. Wagering requirements tell you how many times you need to play through the bonus amount before you can withdraw it. Always read the bonus terms before claiming — xbajee keeps these as straightforward as possible with no hidden conditions.

Some xbajee bonuses are game-specific — for example, a free spins bonus may only apply to Midas Fortune, or a multiplier boost may only apply to Racing. General deposit bonuses can usually be used across all games. The eligible games for each bonus are listed clearly on the Bonus page.

First, check that you met all the conditions for the bonus — minimum deposit amount, eligible payment method, and any time restrictions. If everything looks correct and the bonus still hasn't appeared after 15 minutes, contact support via live chat in the xbajee app with your deposit confirmation. We'll apply it manually if it was missed due to a system delay.

Yes — xbajee runs regular cashback promotions and reload bonuses for existing players. These are updated frequently based on the season and player activity. Check the Bonus page regularly to see what's currently active. Active players also receive personalised bonus offers via SMS notification.

The xbajee app is an Android APK available directly from the App page. It's not on the Google Play Store — you download it directly from xbajee-app.org. The file is around 18 MB and installs in under a minute. You'll need to allow installation from unknown sources in your Android settings — the App page has step-by-step instructions for this.

The xbajee app works on Android 5.0 (Lollipop) and above. This covers the vast majority of Android phones in Bangladesh, including older and budget devices. If your phone is running Android 5.0 or newer, the app will install and run without issues. For very old devices on Android 4.x, use the mobile browser version at xbajee-app.org instead.

The downloadable xbajee app is currently Android-only. iPhone users can access all xbajee games through the mobile browser at xbajee-app.org — the site is fully responsive and works well on Safari and Chrome on iOS. The browser experience on iPhone is very close to the app experience on Android.

Yes — the xbajee app APK is safe and only available from the official xbajee-app.org website. Do not download the xbajee app from any third-party site or link — only use the download link on the official App page. The app does not request unnecessary permissions and does not collect data beyond what's needed for your account and gameplay.

When a new version of the xbajee app is available, you'll see an update notification when you open the app. Tap the update button and the new APK will download and install automatically. Alternatively, visit the App page at any time to download the latest version manually. Keeping the app updated ensures you have access to the newest games and features.

Xbajee uses SSL encryption on all data transmitted between your device and our servers. Your password is stored as a one-way hash — even xbajee staff cannot see it. Personal data is never sold to third parties. For full details on how your data is handled, read the Privacy Policy.

Change your password immediately via the login page using the "Forgot Password" option. Then contact support via live chat in the xbajee app or email [email protected] to report the suspected breach. Our security team will review your account activity and can temporarily lock the account while the investigation is underway.

Xbajee does not sell or share your personal information with third-party marketers. Your data is used solely for account management, payment processing, and improving the xbajee platform. In cases required by law, xbajee may share data with regulatory authorities. Full details are in the Privacy Policy.

You can set daily, weekly, or monthly deposit limits directly from your xbajee account settings. Once set, the limit is enforced automatically — you won't be able to deposit beyond your chosen limit until the period resets. Limits can be lowered at any time instantly, but increases take 24 hours to take effect (a cooling-off period for your protection). Visit the Responsible Gaming page for more tools.

Self-exclusion lets you temporarily or permanently block yourself from accessing your xbajee account. It's a responsible gaming tool designed for players who feel they need a break. You can request self-exclusion for 1 week, 1 month, 3 months, 6 months, or permanently. Contact support or visit the Responsible Gaming page to activate it. Once active, it cannot be reversed until the chosen period ends.