Xbajee App Privacy Policy —
Your Data, Handled With Care

1 Who We Are

Xbajee app is an online gaming and betting platform operated for players in Bangladesh. When this Privacy Policy refers to "xbajee app", "we", "us", or "our", it means the xbajee app platform and its operating team. We are the data controller responsible for your personal information collected through xbajee-app.org and the xbajee app mobile application.

We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. This Privacy Policy applies to all users of xbajee app, including visitors who browse without registering and registered players with active accounts.

2 Data We Collect

Xbajee app collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically through your use of the service.

Information you provide directly:

• Full name as registered on your payment account (bKash, Nagad, or Rocket)
• Mobile phone number used for account registration and verification
• Date of birth, used to verify that you meet the minimum age requirement of 18
• Payment account details (mobile wallet number) for processing deposits and withdrawals
• Identity documents submitted during verification (national ID, passport, or driving licence)
• Communications you send to xbajee app support, including chat transcripts and emails

Information collected automatically:

• Device information including device type, operating system, and browser version
• IP address and approximate geographic location derived from it
• Session data including login times, pages visited, and time spent on each section
• Game activity including bets placed, games played, and transaction history
• Cookie and tracking data as described in Section 6

3 How We Use Your Data

Every piece of data collected by xbajee app is used for a specific, legitimate purpose. We do not use your data in ways that are incompatible with the reason it was originally collected. Here is a clear breakdown of how your data is used on xbajee app:

Xbajee app will never use your data for purposes beyond those listed above without first obtaining your explicit consent or being required to do so by law.

4 Legal Basis for Processing

Xbajee app processes your personal data on the following legal grounds, depending on the specific purpose:

• Contract performance: Processing your name, mobile number, and payment details is necessary to operate your xbajee app account and fulfil our obligations to you as a player.
• Legal obligation: We are required by law to verify player identity, maintain transaction records, and report certain activities to relevant authorities. This processing is mandatory and cannot be opted out of.
• Legitimate interests: We process device data, session data, and game activity to detect fraud, prevent abuse, and improve the xbajee app platform. These interests do not override your fundamental privacy rights.
• Consent: Where we send you promotional messages or use non-essential cookies, we do so only with your explicit consent. You can withdraw this consent at any time.

5 Data Sharing

Xbajee app does not sell your personal data. We share your data only in the following limited circumstances, and always under strict confidentiality obligations:

• Payment processors: bKash, Nagad, and Rocket receive only the transaction data necessary to process your deposits and withdrawals. They do not receive your full xbajee app account profile.
• Identity verification providers: When you submit identity documents, they are processed by our verification partner under a data processing agreement. Documents are not retained beyond the verification period.
• Regulatory and legal authorities: Xbajee app will disclose data to law enforcement or regulatory bodies when required by a valid legal order. We will notify you of such disclosures where legally permitted to do so.
• Platform infrastructure providers: Our hosting and security providers may have access to server data as part of their service. All such providers are bound by data processing agreements that prohibit independent use of your data.

No data is transferred to parties outside of these categories without your explicit prior consent. Xbajee app does not share data with advertisers, data brokers, or marketing agencies.

6 Cookies & Tracking

Xbajee app uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Here is what we use and why:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without stopping use of xbajee app.
• Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics cookies: Help us understand how players navigate xbajee app so we can improve the platform. Data collected is aggregated and anonymised wherever possible.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to play on xbajee app, though some preference features may not work as expected.

7 Data Retention

Xbajee app retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are as follows:

• Active account data: Retained for the duration of your account and for 5 years after account closure, in line with financial record-keeping requirements.
• Transaction records: Retained for 7 years from the date of the transaction to comply with financial regulations.
• Identity verification documents: Retained for 5 years after account closure or the date of the last transaction, whichever is later.
• Support communications: Retained for 2 years from the date of the last communication in a support thread.
• Analytics data: Anonymised and aggregated after 12 months. Raw session data is deleted after 90 days.

When data is no longer required, xbajee app deletes or anonymises it securely. You may request early deletion of your data subject to legal retention obligations — see Section 8 for details.

8 Your Rights

As a player on xbajee app, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 5 business days.

9 Children's Privacy

Xbajee app is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on xbajee app, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data without delay.

Xbajee app uses age verification measures during registration and reserves the right to request proof of age at any time. Accounts where the player cannot confirm they are 18 or older will be suspended pending verification.

10 Security Measures

Xbajee app implements a layered security approach to protect your personal data. Our technical and organisational measures include:

• AES-256 encryption for all data stored on our servers
• TLS 1.3 encryption for all data transmitted between your device and xbajee app
• Two-factor authentication available for all player accounts
• Regular security audits and penetration testing by independent security professionals
• Strict access controls — only authorised staff with a legitimate need can access player data
• Automated monitoring for unusual account activity and potential data breaches

While xbajee app takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

11 Policy Updates

Xbajee app may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or in-platform notification at least 7 days before the changes take effect.

The date at the top of this page always reflects when the policy was last updated. We encourage you to review this Privacy Policy periodically. Continued use of xbajee app after an update constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how xbajee app handles your personal data, please get in touch with our team. We aim to respond to all privacy-related enquiries within 2 business days.

• Email: [email protected]
• Subject line for data requests: "Data Rights Request"
• Live Chat: Available from within your xbajee app account dashboard
• FAQ: xbajee-app.org/faq